Frequently Asked Questions
Is Exam Platform free to use?+
Yes, a free tier is available with a limited number of test attempts. Some tests may require a paid subscription for full access, which will always be clearly marked before you start.
Do I need an account to take a test?+
Yes. You can browse exams and tests without an account, but you need to sign up (free) to actually start and submit an attempt so your progress and results are saved.
How is my score calculated?+
Each question carries marks defined by the test's scoring profile, including any negative marking. Your score is calculated automatically the moment you submit, and a full question-by-question breakdown is shown on your results page.
Can I retake a test?+
Yes, as long as the test allows multiple attempts. Your dashboard shows your full attempt history for every test you've taken.
What happens if I lose my internet connection mid-test?+
Your progress is saved as you answer each question. If a test supports resuming, you can pick up where you left off from your dashboard.
How do I report an issue with a question?+
Please use the Contact page to describe the issue (which test, which question) and we'll review it.
How do I delete my account?+
Contact us via the Contact page and we'll process your account-deletion request in line with our Privacy Policy.